The Florist Who Lied
It was my daughter's birthday on the 12th of July and I thought t would be nice to send her flowers...especially since she was working that day and I wouldn't get a chance to see her. The night before the Pres' resting heart rate went from the high 70's,low 80's to 121 so we all cancelled our plans. Anyway, back to the flowers.
Contacting a florist in Newport which was highly rated, I confidently placed an order for flowers to include Cala Lillies...her favorite. When I called, I specifically asked the young woman on the phone if they would be delivered that day...the day before her birthday. Putting me on hold while she checked, she came back saying "No problem. They will be delivered today before 5pm."
They lied.
Not only did some call her to tell her she was getting flowers ruining the surprise entirely,
the flowers were not delivered until two days later...Monday night at 5:30 pm.
I am not here to "trash" the florist, however, I will never order from them again! My complaint to them was pointless because when they checked with the girl who took the order, she claimed, she never promised delivery.
Apparently HONESTY and CUSTOMER SERVICE are not in their vocabulary, although they took my $95.00!
I am not here to "trash" the florist, however, I will never order from them again! My complaint to them was pointless because when they checked with the girl who took the order, she claimed, she never promised delivery.
Apparently HONESTY and CUSTOMER SERVICE are not in their vocabulary, although they took my $95.00!
Comments
I hope the Pres is Ok now, is he behaving himself.
Have a happy Monday and a great new week ahead!